LabelRange compatible with desktop and laptop of Windows 7 and newer, Mac 10.9 and newer and Linux systems.

Useful Reminder:

LabelRange not compatible with Chromebook at present.

Please note LabelRange requires a USB connection to Mac or Windows or Linux systems.

Not for android/iphone/ipad.

LabelRange works like a regular printer and it will show “LP620 printer”/“LP320 printer”

in your computer after installed the driver and it printing anything you send to it.

Note: If a platform is not listed here, it doesn't mean it won't work with LabelRange! If you

can get a 4 x 6’’label from this platform, it will work with LabelRange.

Our supported:

·  Amazon

·  Etsy

·  PayPal

·  eBay

.  Shopify

.  Pirateship

·  Stamps.com Web

·  Endicia Dazzle

·  ShipStation

·  Shippo

·  ShippingEasy

 · Poshmark

·  EasyShip

...

Pls noted that there are two kinds of thermal label, thermal transfer label and direct thermal label. 

Pls note LabelRange only compatible with direct thermal labels and prints labels from 1.5'' to 4.25'' in width and height from 1'' to 9.84'' .

Pls make sure that you have install the driver software as per below steps:
Pls check the install video from YouTube for a quick start:
https://youtu.be/LYFqzG97n6c 
1). Pls ensure the power off. Plug the power cord into the power adapter. 

Plug the power adapter into the power interface on the back of the printer. Plug the other end of the power cord into a power outlet. 

Connect the USB cable to your printer and plug the other end into your computer's USB port.

2). Press release button on both sides to open the printer cover. Load your labels from back and ensure the paper guides are flush against the label with no gap. Close the cover and turn the power ON (I=ON). The printer will detect the label automatically.

Note: make sure the labels are properly loaded, with the printing side facing up (towards the ceiling).

3). 

For Model LP620 - Pls insert LabelRange blue USB disk in your computer->Windows->double click "LabelRangePrinterWindowsDriver.exe" driver software-> click “Install” and follow the prompt to complete the installation.

For Model LP320 - Pls insert LabelRange orange USB disk in your computer->Windows->double click "LabelRangeLP320PrinterWindowsDriver.exe" driver software->click “Install” and follow the prompt to complete the installation. 

After installation, pls go to Start menu->Settings->Devices->Printers and scanners->

You will see the “LP620 printer"/"LP320 printer".

4). To verify your Labelrange was installed properly, go to “LP620 printer"/"LP320 printer" ->Manage ->Printer Properties ->click “Print Test Page”. If you can print it, it means the driver software was installed correctly. You can also print a 4x6” sample label from our USB disk to verify.

Pls make sure  that you have install the driver software following below steps:
Pls check the install video from YouTube for a quick start:
https://youtu.be/LYFqzG97n6c

1). Pls ensure the power off. Plug the power cord into the power adapter. 

Plug the power adapter into the power interface on the back of the printer. Plug the other end of the power cord into a power outlet. 

Connect the USB cable to your printer and plug the other end into your computer's USB port.

2). Press release button on both sides to open the printer cover. Load your labels from back and ensure the paper guides are flush against the label with no gap. Close the cover and turn the power ON (I=ON). The printer will detect the label automatically.

Note: make sure the labels are properly loaded, with the printing side facing up (towards the ceiling).

3). 

For Model LP620 - Pls insert LabelRange blue USB disk in your computer->Mac->double click "LabelRangePrinterMacDriver.pkg" driver software->click “Contine” -> click “Install” and follow the prompt to complete the installation.

For Model LP320 - Pls insert LabelRange orange USB disk in your computer->Mac->double click "LabelRangeLP320PrinterMacDriverv1.0.pkg" driver software->click “Contine” -> click “Install” and follow the prompt to complete the installation.

After installation, pls go to your Mac's settings->click “ Printers and Scanners” ->pls click “+” and select “LP620 Printer"/“LP320 Printer” and click “Add”, and the LP620 Printer /LP320 Printer will be added.

4). To verify your Labelrange was installed properly, Enter 127.0.0.1:631 on your browser->click “Printers” ->click LP620 Printer or LP320 Printer from Queue Name, Select “Print Test Page” from Maintenance. If you can print it, it means the driver software was installed correctly. You can also print a 4x6” sample label from our USB disk to verify.

Pls always download the latest linux software from our website for the best result.

If our linux drivers not compatible with your system, contact customer support, thanks

www.labelrange.com > DOWNLOAD >

- Ensure you have connected Power/USB cable correctly. Pls change a USB port to connect if possible.

- Ensure that you have installed the driver correctly. Pls see the install video from www.labelrange.com.

- Ensure you are using LabelRange's power adapter and printer is on.

- Ensure you have installed the driver successfully as per our steps. Pls refer to the install steps and video.

- If you have re-installed the driver, be sure to print to the same active printer name when printing.

- Make sure that your labels are properly loaded. The label side which will print needs to be facing the ceiling.

- Ensure your label type is “Direct Thermal” label.

- Ensure you have installed the driver successfully as per our steps.

-   Pls remember to choose correct paper size when you printing.

- Make sure the paper guides are flush against the label with no gap.

- Learn about the label when you change the label: 

Press and hold the top paper feeder button until you hear one beep and then release.

- Make sure the loaded label, label page and printer settings are all the same size. Like if your shipping label page with 4x6'', then you need choose 4x6'' as paper size and you need use 4x6'' label paper for printing, so that it can printing perfectly. If your shipping label page with 8.5x11'' and you use 4x6'' label for printing, it will not right. 

On Windows: 
Go to the Control Panel > Devices and Printers > Right click on LP620 Printer/LP320 
Printer > Printer Preferences > pls choose paper size or go to Start menu > Settings > Devices > Printers and scanners >  LP620 Printer/LP320 Printer > Manage > Printer Preferences to set up size or other settings.

 On Mac:
Access these settings directly from the print menu and choose paper size.

- If you are printing 4x6" from these platforms like Amazon, eBay, Shopify, Paypal, Poshmark, Pirateship, Shipstation, Shippo... change your label size setting to 4 x 6 before you print. If you cannot figure it out, pls contact customer support, thank you.

By default, Some platforms produce labels in an 8.5 x 11 size at present which won't fit 4x6'' correctly.  Like USPS, UPS, Mercari ...  

If you print a few per day, we recommend our customers crop the label.

Like a USPS label from USPS website, choose PDF instead of Print Label > open with Adobe Reader > Choose Edit > Take a Snapshot > Select/Highlight the label's area > Right click in the highlighted area and select Print (choose 4x6'' as paper size), then it will be printed perfectly.

If you are printing many per day, we recommend our customers use shipping platforms like Shipstation or Shippo ...you can print 4x6'' label directly and get discounted shipping costs.

- Set your print speed to "5" and density to "4" and try your print again.

- Open printer cover to check if anything is stuck on. Remove it and clean.

- Pls do the Restore factory settings and Lack Paper Learn via TOOL software, visit www.labelrange.com for detailed instructions.

-   Pls always use LabelRange label paper for printing if possible?
Some labels from market is thicker and it will be making laud if you using our LP620 printer since it is 300DPI resolution designed.

- LabelRange with direct thermal technology and its printing quality not as good as laser/inkjet printer. All thermal label printers are the same. If you need better print effect, pls choose LP620 since it is 300DPI resolution designed.

- Printing quality of the label depends on the label manufacturer. Avoid poor quality labels as they can have bad printing performance.

- Ensure your label page content takes up the whole label. If there are extra borders, your design may be "shrunk" printed in a smaller size resulting in bad content.

- Clean print head/glue roll time to time.

- For Windows users, Pls select " print as image" under “advanced “option, the

 printing effect will be better.

- Pls always download the latest driver software of the printer from our website for the best result.

- Ensure the printer cover was closed correctly.    

- Open printer cover to check if anything is stuck on. Remove it and clean.                       

- The printer will beep when the printer is on but without labels. You can disable the beeping via TOOL software. 

- Pls do the Lack paper learn setting via TOOL software.

Just clean by a cotton cloth or a cotton swab with diluted alcohol (alcohol or isopropyl).  

And do not use the printer immediately after cleaning the parts. Wait until the alcohol has fully evaporated and the printer is completely dry (1-2minutes).

Step 1: Pls check below video from Youtube to take out of the label first . For simple label

 jammed , you can just pull the rubber roller to peel off the label paper.

https://youtu.be/aqhR68rky7o

Step 2: You can lower the Speed to "5" /Density to "4" for trying.

Ensure the power is off. Press and hold the paper feeder button and turn the power 

on ,release the button after the printer startup.

You can use LabelRange tool software to print Self Test, Disable the beeping, Restore Factory Setting, Lack Paper Learn and more. Pls see detailed instructions below:

1) Pls download the tool software first.  www.labelrange.com -> PRODUCT -> LP620 LABEL PRINTER  or  LP320 LABEL PRINTER -> DOWNLOAD ->

2) Pls ensure the printer was connected and the power is on.

3) If you use LP320 printer, open tool software file ->double click below tool column:

Or

Pls click “LP320 Printer” and click " connection Test", and it will showed “Connection Successful” . Then click "Set Printer".

Do a Self Test, pls Test -> click “ Self Test”

Disable the beeping, pls User Default -> Beep: Disable -> click “ Set”

Restore Factory settings, pls User Default -> click “ Restore Factory settings”

Lack Paper Learn, pls note to remove your label paper from printer and the printer is on, then Location ->Lack Paper Learn -> click “ Learn”

Update the firmware, pls click “ Download” ->” Select Firmware” . We will supply firmware to our customers if need.

By default, Some platforms produce labels in an 8.5 x 11 size at present which won't fit 4x6'' correctly.  Like USPS, UPS, Mercari ...  

If you print a few per day, we recommend our customers crop the label.

Like a USPS label from USPS website, choose PDF instead of Print Label > open with Adobe Reader > Choose Edit > Take a Snapshot > Select/Highlight the label's area > Right click in the highlighted area and select Print (choose 4x6'' as paper size), then it will be printed perfectly.

If you are printing many per day, we recommend our customers use shipping platforms like Shipstation or Shippo ...you can print 4x6'' label directly and get discounted shipping costs.

There are some ways to printing amazon FNSKU labels.

Method 1 :

In Step 1 of your Send to Amazon workflow, click on Print all SKU labels

Step 2: Pls choose Thermal printing and if you use 2.25x1.25’’ label paper , pls

 enter 57mm as width and 31mm as height, then click print.

Pls download label instead of printing directly.

Then pls open label by Adobe reader and click printing. Pls cloose LP320 Printer and pls 

choose 2.25x1.25’’ as paper size, then it will printing in perfectly!

Method 2:

In your Amazon Seller Central account, please click on Inventory > Manage FBA Shipments

Pls click Scan&Label

Pls click Printer Settings and enter the label size. like if you use 2.25x1.25’’ label paper, pls

 enter 57mm as width and 31mm as height, click Save.

Pls enter your product SKU and enter it, it will showing like below:

Pls choose Download label. ( If print label directly, it will printing not correctly)

Pls open the label by Adobe reader and click printing.

Pls cloose LP320 Printer and pls choose 2.25x1.25’’ as paper size, then it will printing in 

perfectly!

Method 3:

In your Amazon Seller Central account, please click on Inventory > Manage FBA Inventory

Pls choose your product and click Edit and choose Print item labels.

Pls choose Print Item Labels and it will keep as PDF file .

Pls open the label by Adobe -> Choose Edit -> Take a Snapshot ->Select/Highlight the label's  area

 ->  Right click in the highlighted area and select Print 

(pls choose 2.25x1.25’’ as paper size) and pls use 2.25x1.25’’label

paper, then it will be printing perfectly. 

Press and hold the top feeder button until you hear one beep and then release. It will detect the label automaticlly.

On Windows: Pls go to Control Panel -> Devices and Printers ->find the “LP620 

printer”/ " LP320 Printer" ->delete it . Then go to Programs->"Uninstall a program " ->

find the “ LabelRange LP620 Printer Driver” or   " LabelRange LP320 Printer Driver” ->

 click it and uninstall->after uninstall successfully, please restart your computer. 

On Mac: Pls go to your Mac’s settings->click “ Printers and Scanners” -> click 

"LP620 Printer”/ “LP320 Printer” and click “-” ,then the LP620 Printer / LP320

 Printer will be delete.

On the new eBay Interface, please choose 4" x 6" PDF as your label format.

Note: After you change your label size to 4x6'',only new labels will be created 
in 4x6'' size. The previously label will still remain in the old size 8.5x11''. For the old 
size label, pls open it with Adobe Reader -> Choose Edit -> Take a 
Snapshot - Select/Highlight the label's  area -  Right click in the highlighted 
area and select Print (pls choose 4x6'' as paper size), then it will be printing perfectly.

And when you get a new order and create the label to 4x6,it will be printing in 4x6".

If you use business Paypal account ,pls Login to PayPal and click the Gear 

Icon  - Select Account Settings - On the left hand side, please choose 

Shipping - Under Shipping Preferences, click Update - -Under "U.S.PS ,"  

click Edit printer settings  -  Pick Label Printer to one of the 4 x 6'' printers, 

such as the "Zebra LP 2844-Z 4.0 x 6.0"

If you use personal paypal account ,  pls login to Paypal -> pls click on Shipping 

Preference -> Pls select Label Printer to one of the 4x6'' label printer like Zebra 

LP2844 -Z-4X6'' , then you can printing the label in 4x6'' .

Note: After you change your label size to 4x6'',only new labels will be created 

in 4x6'' size. The previously label will still remain in the old size 8.5x11''. 

For the old size label, pls open it with Adobe Reader -> Choose Edit -> Take a Snapshot 

-> Select/Highlight the label's  area -  Right click in the highlighted area and 

select Print (pls choose 4x6'' as paper size), then it will be printing perfectly.

And when you get a new order and create the label to 4x6,it will be printing in 4x6".

Pls Sign into Etsy.com -> Click Shop Manager -> Settings -> Shipping settings -> Shipping Label Options -> Select Format my labels for 4x6 Label printers.

Pls click on”Change format” and choose 4x6 instead of 8.5x11 Inch paper after you purchase a label on Shopify.

Pls check the link for the details: https://support.pirateship.com/en/articles/2610080-windows-how-to-print-with-a-4x6-label-printer

Pls check the link for the details: https://support.shipworks.com/hc/en-us/articles/360022463372-Printing-4x6-Packing-Slips-or-Invoices-to-a-Thermal-Printer

To select your shipping label size, go to: Account Tab > My Seller tools > Shipping Label Settings > Please choose 4x6 

Pls check the link for the details: https://www.youtube.com/watch?v=5mZ8LbXiamY

Pls check the link for the details: https://www.youtube.com/watch?v=BKIrzCyanm0

To print your label from Shippo in a 4x6 size, clicking "Settings" -> "Labels" -> find the "Default label format" drop-down menu and choose "4x6 in PDF" -> then save your changes at the bottom of the page.

Note: After you change your label size to 4x6'', only new labels will be created 

in 4x6'' size. The previously label will still remain in the standard size 8.5x11''. 

For the standard size label, pls open it with Adobe Reader -> Choose Edit -> Take a Snapshot 

-> Select/Highlight the label's  area -  Right click in the highlighted area and 

select Print (pls choose 4x6'' as paper size), then it will be printing perfectly.

And when you get a new order and create the label to 4x6, it will be printing in 4x6".

Pls check the settings from below link:

https://whatnot.zendesk.com/hc/en-us/articles/4406544597773-Shipping-Live-Items

Before you generate a label, pls choose 4x6 label and save.